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Our services: E-commerce fulfillment

Accelerate your online orders with FLOW E-Fulfillment

Fast, accurate, and seamless fulfillment from storage to delivery.

  • 4M+ orders fulfilled
  • 99.5% picking accuracy
  • Same-day before 15:00*
  • 35,000 orders/day capacity
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Our solutions

Fulfillment solutions built around your business

Whatever your fulfillment needs, FLOW is here to make it simple. From smart warehousing and inventory management to accurate order fulfillment and seamless delivery, we provide flexible solutions tailored to your business.

Overview

What is E-Fulfillment by FLOW?

From storage to delivery, FLOW handles your fulfillment so you can focus on growing your business. Enjoy faster operations, real-time visibility, and a seamless customer experience.

Faster delivery, higher conversions

Offer faster delivery to key regions, helping build trust and drive repeat purchases.

Spend less, avoid upfront costs

Skip the cost of your own warehouse, staffing, and operations with FLOW.

Accurate picking & packing

High-accuracy fulfillment that reduces errors, returns, and customer complaints.

Multi-channel integration

Connect your sales channels seamlessly with no manual data entry.

Halal-certified warehouses

FLOW warehouses are halal-certified and compliant with Indonesian standards.

World-class system security

FLOW systems comply with ISO 9001:2015 and ISO 45001:2018, certified by TÜV NORD.

Shopee-certified operations

FLOW is certified under Shopee's Certified Operations Program for Q4 2025.

Step by step

How it works: from arrival to delivery

A five-stage flow diagram: ship your products to Flow or schedule a pickup, and we verify and update the stock in our system; orders from Tokopedia, Shopee, or your own online store flow automatically into our WMS; items are picked accurately and packed securely to minimise damage and errors; packages go out via trusted couriers with real-time tracking sent to you and your customers; returns are managed, restocked or disposed of, and the supply chain stays up to date.

Comparison

In-house vs FLOW

Compare the costs, operations, and benefits of each approach.

Own warehouse

  • Fixed warehouse costs
  • Hire and manage staff
  • Buy and maintain equipment
  • Manage utilities and insurance
  • Complex to scale

FLOW E-Fulfillment

  • Flexible usage-based costs
  • Staff managed by FLOW
  • Equipment included
  • Managed by FLOW
  • Scale as your business grows

Shipping bulk?

Wholesale fulfillment — reliable B2B bulk orders, every time.

See the service

Need storage?

Warehouse — shared, dedicated, or special storage.

See the service