Is there a minimum number of orders per month?

Not at all. Flow adapts to both small startups and high-volume retailers—scale up or down anytime.

How do I track my inventory in real time?

Our WMS dashboard updates 24/7, showing real-time stock levels, inbound/outbound records, and detailed reporting.

Can Flow handle fragile or special products?

Absolutely. We offer temperature-controlled and high-value storage options. Just let us know your specific needs. Our warehouse

How fast can orders go out for delivery?

Orders placed before our daily cutoff (1 P.M. WIB) can often ship the same day. Timelines vary by courier and your chosen service level.

Do you handle specialized labeling or store-by-store distributions?

Yes, we can custom-label pallets or split shipments per store requirements.

Any minimum contract or monthly volume?

We offer flexible terms—scale up or down based on your sales cycles.

Does Flow support inventory replenishment or low-stock alerts?

Yes. Our WMS monitors real-time stock levels and can send notifications when SKUs drop below custom reorder thresholds—helping you avoid out-of-stock situations at key distribution points.

What if my shipment requires EDI integration for purchase orders or shipment notifications?

Flow has experience handling EDI transactions (e.g. 850/856). We can integrate with your systems or retailer portals to streamline order flow and ensure proper electronic documentation.

Is there a minimum storage volume or contract length?

We welcome all volumes—from small startups to large-scale enterprises. Our flexible plans let you scale up or down without long-term commitments.

How do I track my inventory in Flow’s warehouse?

We provide real-time visibility via our advanced WMS—log in anytime to see updated stock levels, inbound/outbound records, and more.

Can I store special or high-value items?

Yes. We offer climate-controlled areas for sensitive goods and secure zones for high-value items. Just let us know your requirements.

What security measures are in place?

Our facility features 24/7 CCTV, restricted access, and regular audits. We also uphold strict SOPs for receiving and dispatch.

Do you handle returns or reverse logistics?

Absolutely. Flow manages inbound returns, quality checks, and restocking—so you maintain a seamless customer experience.

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Frequently asked questions

Your questions, answered.

We’ve gathered the most common questions to help you get quick and clear answers about how Flow works.

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Frequently asked questions

Ready to elevate your operations?

Transform your logistics with seamless, tech-driven fulfillment. Begin your journey with Flow now!